Can I cancel a transfer?

You can cancel any transfer that's still in "New" status — funds haven't been released yet.

• Australia customers (online): contact support with your transfer reference. We'll cancel the transfer and the funded amount stays in your Automatcher wallet.
• Indonesia customers (call centre): call or message our call centre — they can cancel for you.

Once a transfer is Processed, the funds have been released to your recipient's bank and we cannot reverse it from our side. See What if I sent money to the wrong account? for what can be done after that point.

Quotes that expire before funding arrives are automatically cancelled — you don't need to do anything. You'll just need to create a new transfer with a fresh quote when you're ready.