Question 1

What are the fees for sending money to Malaysia?

Accepted Answer

Fees for sending to Malaysia are flat and shown before you confirm:

• From Australia: $5.00 per transfer.

The total cost is always shown upfront before you confirm.

Question 2

Will my recipient receive the full amount?

Accepted Answer

Yes. We guarantee your recipient receives the exact amount quoted. Unlike transfers that pass through correspondent banks — where intermediaries can deduct fees in transit — the amount you see when you send is the amount that arrives.

Question 3

What exchange rate do you offer for Malaysia (MYR)?

Accepted Answer

We offer a competitive MYR rate, locked when you confirm — with no hidden margin. Check the live rate and your total cost in our calculator, no sign-up required.

Question 4

How long does it take to send money to Malaysia?

Accepted Answer

Transfers to Malaysia via bank deposit arrive typically under 1 hour, same day guaranteed.

Question 5

What payment methods can I use to send money to Malaysia?

Accepted Answer

From Australia
• Bank Transfer — Direct transfer from your Australian bank account. The in-app "Remitter Wallet" option is a prepaid top-up that is also funded by bank transfer.

Question 6

How does my recipient receive money in Malaysia?

Accepted Answer

Your recipient in Malaysia can receive funds via:

• Bank deposit (MYR) — paid directly into your recipient's bank account.

Question 7

Which Malaysian banks can I send money to?

Accepted Answer

Kangaroo Service pays out to bank accounts across Malaysia, covering the major commercial banks, Islamic banks, and investment banks. Commonly used options include Maybank, CIMB Bank, Public Bank, RHB Bank, Hong Leong Bank, AmBank, and Bank Islam Malaysia. You'll need your recipient's bank name and account number to send to Malaysia.

See the full list of supported Malaysian banks

• HSBC Bank Malaysia Berhad • OCBC Bank Berhad • Standard Chartered Bank Malaysia Berhad • United Overseas Bank Berhad • Affin Bank Berhad • Alliance Bank Malaysia Berhad • AmBank (M) Berhad • CIMB Bank Berhad • Hong Leong Bank Berhad • Malayan Banking Berhad (Maybank) • Public Bank Berhad • RHB Bank Berhad • OCBC Al-Amin Bank Berhad • CIMB Islamic Bank Berhad • Hong Leong Islamic Bank Berhad • Maybank Islamic Berhad • Public Islamic Bank Berhad • RHB Islamic Bank Berhad • Maybank Investment Bank Berhad • Al Rajhi Banking and Investment Corporation (Malaysia) Bhd • Bank Islam Malaysia Berhad • Bank Kerjasama Rakyat Malaysia Berhad (Bank Rakyat) • Bank Muamalat Malaysia Berhad • Bank of America, Malaysia Berhad • Bank of China (Malaysia) Berhad • Bank of Tokyo-Mitsubishi UFJ (Malaysia) Berhad • Bank Pertanian Malaysia Berhad (Agrobank), RENTAS SPI • Bank Simpanan Nasional • BNP Paribas Malaysia Berhad • Deutsche Bank (Malaysia) Berhad • Industrial and Commercial Bank of China (Malaysia) Berhad • JP Morgan Chase Bank, NA Labuan Branch • Kuwait Finance House (Malaysia) Berhad • Mizuho Bank (Malaysia) Berhad • Sumitomo Mitsui Banking Corporation Malaysia Berhad • Agrobank Islamic • AmIslamic Bank Berhad • Standard Chartered Saadiq Berhad • Sumitomo Mitsui Bank Berhad • Affin Investment Bank Berhad • Alliance Investment Bank Berhad • AmInvestment Bank Berhad • CIMB Investment Bank Berhad • Public Investment Bank Berhad • RHB Investment Bank Berhad • Hong Leong Investment Bank Berhad • Mizuho Corporate Bank (Malaysia) Berhad • Alliance Islamic Bank Berhad • Affin Islamic Bank Berhad • HSBC Amanah Malaysia Berhad

If your recipient's bank isn't listed, please contact us, coverage updates regularly.

Question 8

Can I pay out to DuitNow or a mobile wallet in Malaysia?

Accepted Answer

Kangaroo Service pays out to Malaysia by bank account transfer. We pay funds into the recipient's bank account using their bank name and account number.

There is no mobile wallet payout option for Malaysia. Payouts are to a bank account only.

DuitNow is Malaysia's domestic real-time payment network that recipients may use within their own banking app once funds have arrived; it describes what your recipient's bank can do on its side and is not a separate payout method we offer. To receive money from Kangaroo Service, your recipient simply needs a Malaysian bank account.

If you're unsure what details to provide, please contact us.

Question 9

Is Kangaroo Service licensed to send money to Malaysia?

Accepted Answer

Yes. Kangaroo Service is registered with the Australian Transaction Reports and Analysis Centre (AUSTRAC) as a Remittance Dealer, which is the licence required to provide money transfer services from Australia.

In Malaysia, funds are delivered through channels regulated by Bank Negara Malaysia (BNM), the country's central bank.

How your money reaches Malaysia

Malaysia has one of the more modern payment infrastructures in the region, and your recipient has more than one way to be paid:

• Bank account transfer to a Malaysian bank, credited in ringgit (MYR).
• DuitNow, Malaysia's national real-time transfer service, which can route funds using a registered mobile number or ID rather than a full account number.

Which option suits you depends on what your recipient already has set up — a full list of supported institutions is in which Malaysian banks can I send to?.

Whichever route the money takes, the amount quoted when you confirm is the amount your recipient receives, and the transfer is traceable end to end. For questions about reporting or tax on the receiving side, see reporting and tax obligations, or contact our team.

Question 10

Are there reporting or tax obligations on money received in Malaysia?

Accepted Answer

Any reporting obligations that apply on the recipient's side in Malaysia are handled by our licensed payout partner there, which we have no direct control over. Kangaroo Service only works with licensed entities in every jurisdiction we operate in, so where a reporting obligation applies to your transfer, our payout partner will fulfil it as required.

Whether a particular transfer needs to be declared depends on your recipient's individual circumstances. For any taxation implications on either side of the transfer, we suggest you consult your accountant or tax adviser.

The Easier Way to Send Money to Malaysia

How to Pay for Your Transfer to Malaysia

Bank Transfer

How Your Recipient Will Receive the Money in Malaysia

Bank Deposit

How much does it cost to send money from Australia to Malaysia?

Fixed Transfer Fee

Transparent Pricing

Frequently Asked Questions

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