Question 1

What are the fees for sending money to Indonesia?

Accepted Answer

Fees for sending to Indonesia are flat and shown before you confirm:

• From Australia: $5.00 per transfer.

The total cost is always shown upfront before you confirm.

Question 2

What exchange rate do you offer for Indonesia (IDR)?

Accepted Answer

We offer a competitive IDR rate, locked when you confirm — with no hidden margin. Check the live rate and your total cost instantly in our calculator, no sign-up required.

Question 3

How long does it take to send money to Indonesia?

Accepted Answer

Speed depends on the payout method your recipient chooses in Indonesia:

• Bank deposit: arrives instantly (within minutes).
• Mobile wallet: arrives instantly (within minutes).

Question 4

What payment methods can I use to send money to Indonesia?

Accepted Answer

From Australia
• Bank Transfer — Direct transfer from your Australian bank account. The in-app "Remitter Wallet" option is a prepaid top-up that is also funded by bank transfer.

Question 5

How does my recipient receive money in Indonesia?

Accepted Answer

Your recipient in Indonesia can receive funds via:

• Bank deposit (IDR) — paid directly into your recipient's bank account.
• Mobile wallet (IDR) (GoPay) — credited to your recipient's mobile wallet.

Question 6

Which Banks can I send to?

Accepted Answer

You can send money to most major banks in Indonesia. Here are some of the popular banks you can send money to:
• Bank Central Asia (BCA)
• Bank Rakyat Indonesia (BRI)
• Bank Mandiri
• Bank Negara Indonesia (BNI)
• Bank Danamon
• Bank CIMB Niaga
• Bank Permata
• Bank Tabungan Negara (BTN)
• Bank Mega
• Bank Panin
• Bank Bukopin
• Bank Syariah Indonesia (BSI)
• Bank Jago
• Bank Maybank Indonesia
• Bank OCBC NISP
• Bank UOB Indonesia
• Bank Commonwealth
• Bank Sinarmas
• Bank BTPN
• Bank J Trust Indonesia
• Bank Victoria
• Bank Artha Graha
• Bank DKI
• Bank Bumi Arta
• Bank Mestika
• Bank QNB Indonesia
• Bank Woori Saudara
• Bank Sahabat Sampoerna
• Bank Jasa Jakarta

and many more. If you are unsure whether a specific bank is supported. Please contact our customer support for assistance.

Question 7

Can I send money to a business account in Indonesia as well as a personal account?

Accepted Answer

Yes. Kangaroo Service can send to both personal and business Indonesian bank accounts. We will pay out to whichever account details you provide for the recipient.

Make sure the account name you enter exactly matches the account holder name on the recipient's bank record — banks in Indonesia enforce strict name-matching on incoming foreign transfers, and a mismatch can cause the transfer to be rejected or held for review.

Question 8

Can I send to a digital wallet in Indonesia?

Accepted Answer

Yes. Kangaroo Service supports payout to GoPay for Indonesian recipients. Other Indonesian e-wallets (OVO, DANA, LinkAja, ShopeePay) aren't supported as direct payout methods at this time.

To send to a GoPay account you'll typically need:
• Recipient's Full Name — must match the GoPay account details.
• Recipient's Phone Number — used as the GoPay account identifier.
• Amount to Send — the amount you wish to transfer.

If your recipient doesn't have GoPay, you can also send to any Indonesian bank account.

The Easier Way to Send Money to Indonesia

How to Pay for Your Transfer to Indonesia

Bank Transfer

How Your Recipient Will Receive the Money in Indonesia

Bank Deposit

Mobile Wallet

How much does it cost to send money from Australia to Indonesia?

Fixed Transfer Fee

Transparent Pricing

Frequently Asked Questions

Ready to Send Money?